FAQ

Sure thing! 😊 Just a heads up, we like to make sure everyone is in the loop. To keep things smooth, we’ll need your friend to share their ID and a selfie for verification when delivering to them. So, if it’s meant to be a surprise, you might want to spill the beans first…

Oh, and if you’re gifting some green to your friend, we kindly ask for an Interac E-transfer in advance. This helps us avoid any bumps in the road during the communication and delivery process.

Ready to roll? Explore our online selection and enjoy same-day delivery for your cannabis needs in Calgary!

Exciting news! 🎉 You’ll get friendly email updates at every step of your order journey. Here’s the scoop:

1. Order Placed: Your order is officially in the books.
2. Order Payment Received: (Applicable when paying via Interac E-transfer) We’ve got the payment – all good!
3. Order Out for Delivery: Your goodies are on their way!
4. Order Delivered: Ta-da! Your order has reached its destination!

Keep an eye out for the “On its Way!” status, signaling your items are en route once our driver sets off from the dispatch location. Plus, expect a text or call when they’re just 10-15 minutes away. It’s like a little VIP treatment for your order!

Just like your usual online shopping experience! 😊

Explore the fantastic range of cannabis products at Calgary My Bud Place. From Vape Pens and Edibles to Premium Flower, Shatter, Pre-Rolls, Hash and more!

Ready to make a selection? Simply click “Add To Cart.”

Once you’ve gathered all your favourites, glide over to the CHECKOUT page. Follow the prompts to share some delivery details.

When that’s all set, pick your preferred payment method and click “PLACE ORDER.”

Now, sit back, relax, and let us handle the rest! 🌿🚚

We recommend a verified address, but we’re flexible! Deliveries aren’t restricted to your home. We get that there are situations where you might prefer or need a different delivery location, and that’s totally okay. In specific cases, we often arrange meet-ups at pre-determined spots. Just reach out to our team, and together, we’ll find a convenient drop-off location that suits your needs. 🌐🚚

Our deliveries occur within 1-2 hours of our daily cutoff times, showcasing our commitment to swift service throughout Calgary. Our aim is to have your order in your hands within the first hour after placing it, ensuring consistently prompt delivery. While rare, please be aware that in certain situations, such as heavy traffic or adverse weather conditions, delivery may take up to 2 hours. Your satisfaction is our priority!

We are delighted to provide Free same-day Delivery for local orders exceeding $100 within Calgary city limits!

Orders below $100 will incur a modest $10 delivery fee.

For, Airdrie, and Chestermere, there’s an additional $20 delivery fee for orders under $150. This helps compensate for the increased distance and ensures fairness to our hardworking drivers 🙂

If you’re even farther away, we’ve got you covered with Mail order options via Canada Post, subject to our standard delivery fees. Your convenience is our priority! 🚚💨

Absolutely! 📞📱 Anticipate a friendly call or text from our delivery driver on the number linked to your account. Stay in the loop with our automated app, providing you with real-time updates on the schedule. They’ll reach out as they hit the road and give you a heads up when they’re just 5 – 10 minutes away from bringing your goodies to your doorstep. Your convenience is our priority! 🚚😊

Occasionally, adverse weather conditions may lead to a reduction in our delivery frequency to once a day, although this is a rare occurrence. We prioritize the safety of our drivers and take necessary measures. Rest assured, you will be informed if hazardous road conditions are anticipated to impact your delivery schedule.

No worries! We’ve got you covered – all taxes are already baked into the displayed product prices on our site. Keeping things simple and ensuring no surprise fees pop up at checkout! 😊🌿

***NOTE: you will receive your interac email, security question and answer details in your order confirmation email if you choose to pay with interac e-transfer during checkout.

***NOTE 2: Please be sure to follow the instructions EXACTLY, and pay closest attention to the nickname you set us as in your phone. The nickname you set shows for us as well, and we are very picky if you don’t use the provided name in your email order confirmation. We do hope you understand 

The information below was copy / pasted directly from Interac.ca:

How do you send money with Interac e-Transfer? You and the recipient each need your own:

•  Account with a participating bank or credit union
•  Active email address or mobile phone number

To send, follow the easy-to-use instructions on screen:

1. Log into your online or mobile banking app and select the account.
2. Choose or add your recipient’s email or mobile number.
3. Enter the amount and a security question

Certain banks and card companies take longer to process etransfers.   Don’t worry, this happens often, but we will have to wait to send your package out if you are using a bank that has increased wait times.  These cards / banks are typically limited to:

• Koho 
• Tangerine
• CIBC

Bear with our payment team as your transaction processes and we will get your package out at the earliest slot available.